New Mexico Counseling Center

New Mexico Counseling Center, LLC, doing business as "New Mexico Counseling Center" ("us," "we," or "our"), operates [www.nmcounselingcenter.com](https://www.nmcounselingcenter.com) (the "Site"). This policy describes how we collect, use, and disclose information from visitors to the Site.
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This policy covers our website only. It does not cover how we handle your protected health information (PHI) as part of your care. By using the Site, you agree to the collection and use of information as described in this policy.
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Information We Collect:
When you contact us, request an appointment, or fill out a form on the Site, we may collect information such as your name, email address, phone number, and any details you choose to include in a message. Please avoid including sensitive health details in general contact forms, our secure client portal and intake process are the appropriate places for that information. 
 
Like most websites, our Site automatically collects certain information when you visit, including your IP address, browser type, the pages you visit, and the time and date of your visit.
 
We use cookies, small data files stored in your browser, to help the Site function properly and to understand how visitors use the Site. You can set your browser to refuse cookies, though some parts of the Site may not work properly if you do.
 
We currently use Wix-provided analytics to understand how visitors use the Site. These tools may collect information about your visit but are not used to access or transmit any protected health information.
 
Scheduling, secure messaging, and telehealth sessions are handled through TherapyPortal, a third-party platform separate from this website. Information you submit through TherapyPortal is governed by our HIPAA Notice of Privacy Practices and TherapyPortal's own privacy and security practices, not by this website policy.

How We Use Information:
We use the information described above to:
- Respond to inquiries and appointment requests
- Operate, maintain, and improve the Site
- Understand how visitors use the Site so we can make it more useful
- Send you information you've requested, such as appointment confirmations

We do not sell your personal information.

Your Choices:
- You can decline cookies through your browser settings.

Children's Privacy:
The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

Security:
We take reasonable steps to protect the information we collect, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Changes to This Policy:
We may update this privacy policy from time to time. Changes take effect as soon as they're posted on this page. We encourage you to review this page periodically. Material changes will be noted with an updated "Last updated" date above.

Contact Us:
If you have questions about this privacy policy, contact us:

New Mexico Counseling Center
3949 Corrales Rd, Suite 205
Corrales, NM 87048
Phone: 505-385-0439
coordinator@nmcounselingcenter.com